Turns out, you can follow all of the directions exactly, and if the router is just plain old broken or persnickety, it won't work. I finally took some time todayto call the tech service, and they walked me through the process (about ten times) and then assured me that (a) I was doing everything correctly and (b) since I had internet access when it wasn't hooked up to the router, it was the new router. I exchanged it a few minutes ago, hooked it up, did the one thing the guy told me to do and voila, fixed. And now the laptop can surf from anywhere in the house without us battling for the desktop.
Yes, we are dragging into the new century in spite of ourselves.
Posted by toni at February 24, 2004 04:54 PMUnfortunately, hardware is always then hardest (and the last) thing to get diagnosed. Even to the most experienced Techs.
Posted by: FilmZealot at February 25, 2004 11:02 PM